Return Policy

Conditions for returning goods:

• the returned product must be purchased no earlier than 14 days ago.
• the returned item must be unused.
• the returned item must be in its original, neat packaging.
• the returned item must be undamaged.
• the returned product must not have lost its commercial appearance (label intact, protective film not torn off, etc.) (this clause does not apply in the case of returning a defective product).
• the returned item must be in the same configuration as the buyer received it.
• when returning the product, it is necessary to present the document of its purchase.
• In the event that the Seller does not have goods suitable for replacement, the amount paid will be returned to the buyer, excluding the cost of delivery.

Defective goods

A buyer who wants to file a complaint about a defective or incomplete product can do so by e-mail. Email info@drinkkinggame.com.

We reserve the right to refuse to return goods, even those that meet the above requirements.

You assume the risk and cost of returning the goods. We provide the return address for the goods at info@drinkkinggame.com . by mail if the goods meet the above requirements.

We are not responsible for product damage that occurs when returning items. Therefore, we suggest choosing a secure shipping service provider. We will not be able to issue a refund if you do not provide a receipt for the purchase of the goods or a receipt for the delivery of the goods .

Contact information

If you have any questions about our refund or return policy, please contact us by email. email info@drinkkinggame.com.